Security events
Intrusion, panic, unauthorised access, video and perimeter events are assessed against agreed priorities.
24/7 Security Monitoring
Ravtar connects signals from fleets, sites, alarms, video and sensors to a continuously monitored response process.
The operational challenge
An alert is only the start of the response.
Most organisations already receive alerts. The operational gap appears after the alert: deciding whether it is genuine, understanding its priority, contacting the right person and preserving a reliable record. Ravtar provides the human operating layer that turns signals from security and operational systems into a controlled response.
- High-priority events buried in alert volume
- Unclear ownership outside normal business hours
- Slow or inconsistent escalation between sites and teams
What this helps you achieve
- Earlier risk detection
- Clear incident ownership
- Faster, documented escalation
- Stronger response consistency
Core capabilities
- 24/7 monitoring specialists
- Event verification
- Escalation matrices
- Incident reporting
What enters the monitored workflow.
The exact scope is agreed around your systems, risks, operating hours and escalation responsibilities.
Operational exceptions
Route, temperature, equipment and asset exceptions can enter the same managed response workflow.
Escalation outcomes
Actions, contacts, acknowledgements and closure notes create a traceable incident record.
Monitoring coverage
Signals Ravtar can monitor
Connect the alerts that matter to a consistent human response. Final coverage is agreed around your systems, operating risks and procedures.
Fleet & GPS
- Vehicle location
- Route deviation
- Unauthorised stops
- Geofence breaches
- Trailer or asset movement
Security & Alarm
- Intrusion alarms
- Panic buttons
- Unauthorised access
- Perimeter events
- Tamper alerts
Video & CCTV
- Camera events
- Video verification
- After-hours activity
- Remote site checks
- Evidence review
IoT & Sensors
- Door sensors
- Light sensors
- Temperature alerts
- Fuel events
- Equipment exceptions
Monitored response
From alert to accountable record
Each stage follows the priorities, contacts and escalation path agreed with the customer.
- 01Alert received
- 02Event verified
- 03Priority checked
- 04Approved contact notified
- 05Escalation followed
- 06Incident recorded
- 07Report available
Operational evidence
What the customer receives
- Incident logs
- Escalation notes
- Contact attempts
- Evidence references
- Closure notes
- Monthly or agreed reporting
- Review recommendations
- Service review summaries
Where it adds value
Best fit for
- Logistics and transport operators
- Warehouses and distribution centres
- High-value cargo movements
- Cold chain operations
- Multi-site businesses
- Lone worker environments
- Security firms needing monitored technology support
- Businesses with high alert volume and unclear escalation ownership
High-value journey
A logistics customer has a vehicle carrying high-value goods. Ravtar receives a route deviation, door or panic alert, verifies the event against the agreed procedure, contacts the approved escalation list, records the actions taken and supports follow-up reporting.
After-hours site event
A warehouse, retail site or facility alarm occurs after hours. Ravtar helps verify the event, follow the approved escalation path and create an incident record for review.
SOS escalation
A lone worker or field employee triggers an SOS alert. Ravtar connects the alert with location context, approved contacts and customer procedures to support controlled escalation.
Illustrative workflows only — not customer case studies.
Onboarding
From setup to go-live
The service is configured and tested around your actual signals, contacts and operating procedures.
- 01Discovery call
- 02Risk and signal mapping
- 03Escalation matrix setup
- 04Device/system connection
- 05Test alerts
- 06Go-live
- 07Review and improve
How the approach works.
Managed monitoring, verification and escalation for critical operational events.
Define risks and priorities
Connect relevant signals
Verify priority events
Escalate and report
Frequently asked questions
Questions decision-makers ask.
Can Ravtar work with our existing systems?
Yes. The service is designed around the signals, procedures and technology already used by your operation, with integration scoped during discovery.
How are priority events handled?
Each event type is mapped to a verification and escalation playbook, including contacts, response times, evidence requirements and fallback routes.
Is the service only for security alarms?
No. Ravtar can coordinate security, fleet, environmental and operational exceptions where a monitored human response adds value.